At MonkeysCloud, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including any services provided through the website monkeys.cloud.
 

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you register or interact with our platform, we may collect:

  • Full name
  • Email address
  • Company name
  • Billing address
  • Payment details
  • Phone number
  • IP address

b. Technical and Usage Information

We automatically collect:

  • Device and browser type
  • Operating system
  • Log data (IP address, access times, pages visited)
  • Referring/exit pages
  • Usage behavior within the platform

c. Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

  • Remember user preferences
  • Analyze performance

  • Improve user experience

    You can control cookie preferences through your browser settings.

 

2. How We Use Your Information

We use collected information to:

  • Provide and maintain our services
  • Personalize user experience
  • Process payments and invoices
  • Communicate with you regarding updates or support
  • Monitor system performance and prevent abuse
  • Comply with legal obligations

We never sell your data to third parties.

 

3. Sharing and Disclosure of Information

We may share your information with:

a. Service Providers

Trusted third-party vendors who help us operate, such as cloud hosting, analytics, payment processors, and customer support. All vendors are bound by confidentiality and data protection agreements.

b. Legal Compliance

We may disclose data if required to do so by law or to respond to valid legal requests.

c. Business Transfers

If MonkeysCloud is involved in a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

 

4. Data Retention

We retain personal data only as long as necessary for the purposes described, or as required by applicable law (e.g., tax or legal compliance). When no longer needed, data is securely deleted or anonymized.

 

5. Security

We employ industry-standard security measures to protect your data, including:

  • Encryption (HTTPS, at-rest storage)
  • Firewall and intrusion detection

  • Access control and authentication

    Despite our efforts, no system is 100% secure. You are responsible for safeguarding your credentials.

 

6. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal data
  • Request data portability
  • Withdraw consent at any time
  • Request deletion of your data
  • Object to processing under certain conditions

To exercise these rights, contact us at support@monkeys.cloud.

 

7. Third-Party Links

Our platform may contain links to external websites. We are not responsible for their content or privacy practices. Please review their policies before providing any personal information.

 

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Updates will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

 

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

MonkeysCloud, LLC.

2301 Blake Street, Suite 100

Denver, Colorado 80205

General Inquiries: monkeys@monkeys.cloud

Support: support@monkeys.cloud